# customer service
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Last year
2023
customer service
RTÉ places dead last in customer experience rankings
58
29.0k
Oct 3rd 2023, 7:34 AM
All time
uk websites
'It's like buying from China or the US': Brexit causes issues for Irish ordering online from UK
81
61.2k
Jan 19th 2021, 4:09 PM
customer service
Two-thirds of complaints dealt with by telecoms regulator so far this year came from Eir customers
44
14.9k
Dec 9th 2020, 4:13 PM
Complaints
Eir CEO says it was a 'mistake' to locate customer care centre in Sligo
163
119k
Updated
Nov 25th 2020, 6:36 PM
year of the customer
Bus Éireann to give all drivers customer service training for a 'step change' in satisfaction levels
57
20.0k
Nov 18th 2018, 10:00 PM
RESERVED SEATS
Extra staff planned for Irish Rail trains to help deal with seating issues
79
43.6k
Feb 11th 2018, 8:30 AM
dear leo
High Court Master lashes KBC and tells father in arrears to write to Taoiseach
23.5k
Nov 11th 2017, 6:15 AM
Commuters
'Unless the government allocate funds... there is no easy solution': Irish Rail responds to overcrowding complaint
44
12.0k
Oct 20th 2017, 6:15 AM
Lights out
"It's the future": Restaurants and cafés are cracking down on smoking outside
30
31.5k
Jan 29th 2017, 7:45 AM
despite all my rage
18 everyday moments that are guaranteed to send you into an irrational rage
6
12.1k
Oct 11th 2016, 9:30 PM
more jeff
A hotel went above and beyond to fulfill this customer's very special Jeff Goldblum request
1
4.2k
Sep 22nd 2016, 8:28 AM
Sorry
Virgin apologises to mobile customers who experienced hours-long outage
26
9.2k
Jul 1st 2016, 1:15 PM
while on hold
This guy live-tweeted his 8 hour long customer service call from hell
6
5.8k
Dec 18th 2015, 8:05 AM
sketti
This Facebook joker was crushed by a supermarket in an excellent Eminem battle
1
5.5k
Sep 29th 2015, 8:15 PM
customer care
A Tesco manager's act of kindness towards a cancer patient is going super viral
2
6.1k
Sep 25th 2015, 6:24 PM
booty-ful day
U2 tickets aren't on sale yet but they're ALREADY going for €1,000 online
68
30.8k
Sep 10th 2015, 2:40 PM
future's bright
This startup founded by Irish guys is about to be HUGE... and they found a pretty unique way to tell people
11
26.0k
Aug 27th 2015, 12:43 PM
Sick
Ryanair passenger forced to sit next to vomit on 1.5 hour flight says he was 'definitely conscious of the smell'
78
41.3k
Aug 18th 2015, 12:08 PM
customer service
A guy complained to a supermarket about 'uneven' bread and got the best response
5
17.6k
Jun 18th 2015, 8:26 AM
crowd pleaser
Passengers get stuck on runway, so airline orders pizza for everyone
38
49.0k
May 27th 2015, 10:22 PM
epic rant
This Starbucks employee absolutely lost it at a customer and is now a viral sensation
2
10.1k
May 18th 2015, 3:45 PM
customer service
11 excellent examples of customer service done right
1
15.2k
May 12th 2015, 1:05 PM
fast friends
Irish guy has loveliest web chat ever with Optical Express customer service agent
7
10.7k
Feb 5th 2015, 6:45 PM
the cage
Legendary hotel concierge decorate guest's room with photos of Nic Cage
4.3k
Jan 28th 2015, 8:09 AM
baggage charges
Ryanair's Twitter account just fell for the oldest Ryanair joke in the book
9.2k
Dec 30th 2014, 11:56 AM
Ferbane
These Offaly protesters don't want the only bank in their town closed
34
11.7k
Dec 19th 2014, 9:41 PM
at your serivce
Students complain to Tesco with a sonnet and get a wonderfully poetic reply
4
5.5k
Nov 26th 2014, 5:19 PM
Regrets
This clothing brand burned a customer on Twitter, and their response is going viral
2
14.5k
Oct 19th 2014, 10:27 AM
The Customer is Always Right
Why Richard Branson prank-called his own company to speak with Richard Branson
8
23.0k
Sep 20th 2014, 3:00 PM
Facepalm
Airline responds to customer complaint with worst apology letter ever
10.3k
Jul 31st 2014, 5:07 PM
intense rage
This customer call from hell will drive you absolutely crazy
4
4.8k
Jul 15th 2014, 10:00 AM
Boots
Heartwarming Facebook post shows why Boots Blanchardstown is the best
7.7k
Jul 4th 2014, 4:54 PM
Switcheroo
I'll take my business elsewhere: three quarters of Irish people switch service providers
26
14.8k
May 26th 2014, 8:45 PM
Call Me Maybe
All the hellish stages you go through when calling Customer Service
53
21.6k
Mar 19th 2014, 9:30 PM
please and thanks
French coffee shop bases prices on customers' politeness
37
37.7k
Dec 11th 2013, 6:00 PM
customer service
Michael O'Leary takes customer service to a new level by checking boarding passes himself
65
28.4k
Dec 6th 2013, 5:20 PM
customer service
'Warm and cuddly' or 'harsh and caustic': Are we seeing Michael O'Leary 2.0?
76
13.3k
Nov 14th 2013, 8:30 PM